QUALIFICATION:
MALE OR FEMALE
AGE: 25 UP TO 45 YEARS OLD
WITH EDUCATIONAL BACKGROUND IN HOTEL AND RESTAURANT MANAGEMENT.
WITH AT LEAST 1 YEAR EXPERIENCE RELATED TO THE JOB POSITION.
NOTE: WE ACCEPT APPLICATION FROM FRESH GRADUATES.
JOB DESCRIPTIONS:
1. A hotel receptionist is responsible for welcoming guests and ensuring a smooth check-in and check-out process, creating a positive first impression of the hotel.
2. Handling reservations, answer phone calls, and respond to guest inquiries regarding room availability, hotel services, and nearby locations.
3. Managing guest records, update booking systems, and ensure all information is accurate and organized.
4. process payments, issue receipts, and coordinate with housekeeping and other departments to make sure rooms are prepared and guest requests are fulfilled.
5. Handles guest concerns or complaints in a professional manner to maintain satisfaction and provide an excellent overall experience.